Frequently Asked Questions
Everything you need to know about shopping at peonlyshop.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 12 hours of placement. After this window, the order may have already been processed and shipped.
Do you offer international shipping?
Yes, peonlyshop ships to over 50 countries worldwide. Please note that international shipping times and customs fees vary depending on the destination.
How can I contact customer support?
Our support team is available 24/7 via the 'Contact Us' page on our website or by emailing [email protected] for any inquiries.