Returns & Exchanges
At peonlyshop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Ship the Package
Attach the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing